A. General Terms and Conditions of Niemeyers Romantik Posthotel GmbH & Co. KG
1. scope of application
1.1. These Terms and Conditions apply to contracts for the rental of hotel rooms for accommodation purposes, as well as to all other services and deliveries provided by the hotel to the customer.
1.2. The subletting or further rental of the rooms provided, as well as their use for purposes other than accommodation, requires the prior written consent of the hotel.
1.3. The customer’s own terms and conditions shall only apply if this has been agreed in advance.
2. Conclusion of Contract, Contracting Parties, Liability, Limitation Period
2.1. The contract is concluded when the hotel accepts the customer’s request. The hotel is free to confirm the room booking in writing.
2.2. The contracting parties are the hotel and the customer. If a third party has made the booking on behalf of the customer, that third party shall be jointly and severally liable together with the customer for all obligations arising from the hotel accommodation contract, provided that the hotel has received a corresponding declaration from the third party.
2.3. The hotel shall be liable for its obligations arising from the contract. In areas not typical of the contractual service, liability is limited to intent and gross negligence on the part of the hotel.
2.4. The limitation period for all claims by the customer is six months.
2.5. This limitation of liability and shortened limitation period shall also apply in favour of the hotel in the event of breaches of obligations during contract negotiations and positive breach of contract.
3. Services, Prices, Payment, Set-Off
3.1. The hotel is obliged to keep the rooms booked by the customer available and to provide the agreed services.
3.2. The customer is obliged to pay the applicable or agreed prices of the hotel for the provision of rooms and any additional services used. This also applies to services and expenses incurred by the hotel with third parties at the customer’s request.
3.3. The agreed prices include the applicable statutory VAT. If the period between conclusion of the contract and fulfilment of the contract exceeds four months and the price generally charged by the hotel for such services increases, the hotel may reasonably increase the contractually agreed price, but by no more than 10%.
3.4. Prices may also be changed by the hotel if the customer subsequently requests changes to the number of rooms booked, the hotel’s services or the length of stay of the guests, and the hotel agrees to these changes.
3.5. Hotel invoices without a due date are payable within 10 days of receipt without deduction. The hotel is entitled to make accrued claims due at any time and to demand immediate payment. In the event of late payment, the hotel is entitled to charge interest at a rate of 5% above the applicable base interest rate pursuant to Section 1 of the German Discount Rate Transition Act or the corresponding successor interest rate of the European Central Bank. The customer reserves the right to prove that the hotel has incurred lower damages; the hotel reserves the right to prove higher damages.
3.6. The hotel is entitled, upon conclusion of the contract or thereafter, to request an appropriate advance payment or security deposit, taking into account the statutory provisions applicable to package travel. The amount of the advance payment and the payment dates may be agreed in writing in the contract.
3.7. The customer may only offset or reduce a claim of the hotel with an undisputed or legally established claim.
3.8. If the statutory VAT rate changes after conclusion of the contract, the agreed price shall change accordingly.
4. Room Availability, Handover and Return
4.1. The customer does not acquire any entitlement to the provision of specific rooms.
4.2. Booked rooms are available to the customer from 3:00 p.m. on the agreed day of arrival. The customer has no claim to earlier availability.
4.3. On the agreed day of departure, the rooms must be vacated and made available to the hotel no later than 12:00 noon. After this time, the hotel may charge 50% of the full accommodation price/list price for the additional use of the room until 6:00 p.m., and 100% from 6:00 p.m. onwards, in addition to any further damages incurred. The customer is free to prove that the hotel has incurred no damage or significantly lower damage.
4.4. Smoking is not permitted anywhere in the Posthotel, including balconies, nor in the guest houses “Sophie Charlotte” and “Mia Elisabeth”. In the event of non-compliance in guest rooms, we will charge a final cleaning fee of €150.00 in addition to the room price.
5. Liability of the Hotel
5.1. The hotel shall be liable with the due care of a prudent businessperson. In areas not typical of the contractual service, this liability is limited to service defects, damages, consequential damages or disruptions caused by intent or gross negligence on the part of the hotel. Should disruptions or defects occur in the hotel’s services, the hotel shall endeavour to remedy the situation upon becoming aware of it or upon immediate complaint by the customer. The customer is obliged to do what is reasonable to help remedy the disruption and keep any possible damage to a minimum.
5.2. The hotel shall be liable to the customer for items brought into the hotel in accordance with statutory provisions, up to one hundred times the room price, but no more than €3,500.00, and for money and valuables up to €800.00. Money and valuables may be stored in the hotel or room safe up to a maximum value of € [insurance amount]. The hotel recommends that guests make use of this option. Liability claims expire unless the customer notifies the hotel immediately upon becoming aware of the loss, destruction or damage, in accordance with Section 703 of the German Civil Code.
5.3. The statutory provisions apply to the hotel’s unlimited liability.
5.4. If the customer is provided with a parking space in the hotel garage or in a hotel car park, even against payment, this does not constitute a custody agreement. The hotel shall not be liable for loss of or damage to motor vehicles parked or manoeuvred on the hotel premises, or their contents, except in cases of intent or gross negligence. This also applies to the hotel’s vicarious agents.
5.5. For safety and fire protection reasons, charging and storing batteries in hotel rooms, such as e-bike batteries, is not permitted.
5.6. Wake-up calls are carried out by the hotel with the greatest care. Claims for damages are excluded, except in cases of gross negligence or intent.
5.7. Messages, mail and goods deliveries for guests are handled with care. The hotel will deliver, store and, upon request and for a fee, forward such items. Claims for damages are excluded, except in cases of gross negligence or intent.
6. Final Provisions
6.1. Amendments or additions to the contract, the acceptance of the request or these Terms and Conditions for hotel accommodation should be made in writing. Unilateral amendments or additions by the customer are invalid.
6.2. The place of performance and payment is the registered office of the hotel.
6.3. The exclusive place of jurisdiction, including for disputes relating to cheques and bills of exchange, in commercial transactions is the registered office of the hotel. If a contracting party fulfils the requirements of Section 38 paragraph 1 of the German Code of Civil Procedure and has no general place of jurisdiction in Germany, the place of jurisdiction shall be the registered office of the hotel.
6.4. German law shall apply.
6.5. Should individual provisions of these General Terms and Conditions for hotel accommodation be or become invalid or void, this shall not affect the validity of the remaining provisions. In all other respects, the statutory provisions shall apply.
B. General Terms and Conditions for the Online Purchase of Vouchers
1. scope of application
These General Terms and Conditions (GTC) apply to all deliveries by Niemeyers Romantik Posthotel · Hauptstraße 7 · 29328 Faßberg-Müden · T +49 (0) 5053 98 90 0 · info@niemeyers-posthotel.de to consumers (§ 13 BGB).
2. contractual partner
The purchase contract is concluded with Niemeyers Romantik Posthotel · Hauptstraße 7 · 29328 Faßberg-Müden · T +49 (0) 5053 98 90 0 · info@niemeyers-posthotel.de .
You can reach us for questions, complaints and objections under the telephone number +49 (0) 5053 / 98 90 0 or by info@niemeyers-posthotel.de.
3. offer and conclusion of contract
3.1 The presentation of the services/products in the online store does not constitute a legally binding offer, but an invitation to order. Errors excepted.
3.2 By clicking on the button "Order with obligation to pay" in the last step of the ordering process, you place a binding order for the services/products contained in the shopping cart. The purchase contract is concluded when we accept your order by means of a confirmation immediately after receiving your order. This order confirmation is displayed on the website and sent by e-mail at the same time.
3.3 The contract is concluded exclusively in German.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
4. revocation instruction
4.1 Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise the right of withdrawal, you must inform us (Niemeyers Romantik Posthotel · Hauptstraße 7 · 29328 Faßberg-Müden · T +49 (0) 5053 98 90 0 · info@niemeyers-posthotel.de ) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
4.2 Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. We shall bear the costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
Sample withdrawal form
(If you wish to withdraw from the contract, please fill out this form and send it back to us).
- To
Niemeyers Romantik Posthotel · Hauptstraße 7 · 29328 Faßberg-Müden · T +49 (0) 5053 98 90 0 · info@niemeyers-posthotel.de
- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods(*)/the provision of the following service (*)
- Ordered on ()/received on* (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
(*) Delete as appropriate.
Cancellation policy created with the Trusted Shops legal text editor in cooperation with Wilde Beuger Solmecke Rechtsanwälte.
5. prices and shipping costs
The prices stated on the article pages include VAT and other price components. The shipping costs listed at the time of ordering apply. The voucher can be sent by e-mail and is available for the recipient to print out. Alternatively, it can be sent by post via a lettershop provider. In this case, the customer data required for dispatch (title, name, address) will be transmitted for further processing.
6. voucher conditions and validity
a) The voucher can only be redeemed for the amount paid for the voucher and expressly not for the service specified on the voucher.
b) When using the Kreditkarte, Klarna payment method, a voucher is valid immediately after the order is placed and can be redeemed on the same day.
c) The voucher is generally valid for 3 years. In the case of special offers or promotions, the validity can be limited. Further information and the validity date can then be found on the voucher.
d) The voucher provider will only redeem vouchers that have been paid for in full.
e) A cash payment of the voucher value is generally not possible.
f) The voucher can be redeemed for any service of the voucher provider, subject to availability.
g) The voucher can only be redeemed if it is presented to the voucher provider in digital or printed form on the day of redemption.
7. payment
7.1 Payment can be made by Kreditkarte, Klarna.
7.2 If you choose to pay in advance, we will provide you with our bank details at the end of the order process and in the order confirmation e-mail and will send the goods to our account once payment has been clearly received.
7.3 You are only entitled to set-off if your counterclaims have been legally established or are undisputed or have been recognized by us in writing.
7.4 You may only exercise a right of retention if the claims result from the same contractual relationship.
8. data protection
The customer's data is requested, stored and used exclusively for the processing of the order. This is based on the relevant data protection provisions of the Federal Data Protection Act (BDSG) and the Teleservices Data Protection Act (TDDSG).
9. dispute resolution and consumer dispute resolution law
The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.
End of the General Terms and Conditions
Status Mai 2026